Warranty and Returns
Customer satisfaction is the first priority of our company. We want you to be 100% satisfied and feel secure about your purchase from Outdoor Sports, so our warranty and return policies are simple and generous.
Outdoor Sports honours all the original manufactures warranties:
Aus Tec Arms Products:
Aus Tec Arms provides a 100% satisfaction guarantee on our products. If you receive any of our products and they are damaged or defective, please contact us immediately, and we will have a replacement sent to you in the soonest time frame possible.
All our products come with lifetime support against defects.
We do not offer any warranty against our products that have been misused or abused by the customer.
Most Aus Tec Arms products are custom order, therefore we are unable to provide a refund for change of mind.
UNCONDITIONAL LIFETIME WARRANTY
Maven optics are made with a commitment to you, our customer. All Maven optics come with an unconditional life-time warranty. If your optic becomes damaged or is at all defective, contact us immediately for repair or replacement. We offer this warranty to Maven products purchased from Outdoor Sports only.
If the product you purchase is not as described or photographed or does not function as specified on our web page you may return it within 14 days for a full refund, no questions asked. There is no need to worry if the part is opened and used we expect that you would have used it in that time.
If you decide to return something, please email us first at email@example.com.
Warranty claims and returns should be mailed to:
PO BOX 115
Yarraville Victoria 3013
Refunds (if applicable)
Once your return is received, inspected and approved, your refund will be processed via the original means of payment.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded.